Then, click Start under the service status and click OK.If they show up blank with a manual startup type, right-click the name and select Properties.If they are running and the startup type is automatic, go to the next step.Check the Status and Startup type columns.Scroll through the list to find Function Discovery Provider Host and Function Discovery Resource Publication.Search Windows or ask Cortana for Services.If it does, follow these steps (but skip this section if it doesn’t) Click the Ports tab and look to see if your printer uses a WSD port.Next, right-click your printer and select Printer Properties.To determine this, search Windows or ask Cortana for Control Panel and click “View devices and printers”.The next step in resolving offline printer issues is to see if your printer uses a WSD port. Options 3 - Confirm your printer port and Windows services status If your device still displays an offline status, move on to the next section. Right-click and select “Set as default printer.” If there is more than one version, choose the version that is not grayed out. Select your printer from the devices shown. If your printer is listed multiple times, select the version that is showing an idle or online status.Choose your printer from the list provided.Click the box to unselect it if necessary Ensure that the box next to “Let Windows manage my default printer” is unchecked.Use the search box or ask Cortana to open Devices.Before you begin, make sure that you have downloaded and installed all of the updates for the Windows 10 operating system. Follow these steps to resolve this issue for Windows 10. You may need to manually indicate your default printer preference. Continue through the prompts and click Yes if asked to make this printer the default printerĭid these instructions help you? You’ll know it worked if your printer status changed from “offline” to “online.” If not, continue to the next section.Follow the prompts and click Yes if asked to turn on printer updates The application will identify potential connection issues.If your printer is not listed, restart your printer, then click Retry in the Print and Scan Doctor application.If you are prompted, choose Yes to trust the file source because it comes directly from the HP tech support team.You may need to be in administrator mode to do this Open the application called HPPSdr.exe by clicking it from the download location and allowing it to run. You can find this special version that’s designed to resolve offline issues by clicking this link.
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